Welch Allyn Repair Services
We know from customer feedback that fast turnaround time is critically important to you. In order to ensure maximum uptime for your devices and limit time out for repair, Welch Allyn recently launched several services to get your devices back to you and operational quickly, and minimize downtime. The following services are available for certain products:
Service Exchange Units - If your device requires service, Welch Allyn will supply you with an exchange unit.
Advanced Service Exchange Units - If your device requires service, Welch Allyn can supply you with a new unit prior to you sending us yours, helping to reduce downtime.
Expedited Repair Services - If your device requires service, Welch Allyn can provide a faster repair turnaround to reduce your downtime.
To take advantage of one of these services when available, submit your repair online to get started. If you have questions regarding the services available on for your Welch Allyn device, please contact Customer Support.
This is one of many improvements we're introducing to customers based on our Customer First initiative to engage customers and build loyalty through quality innovation and superior relationships.